1. Introduction

Digital Education for Sustainable Living GEO Serbia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website digitaleducation-serbia.com (the "Website"), including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Website.

2. Information We Collect

2.1 Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our Website, register on the Website, subscribe to our newsletter, respond to a survey, fill out a form, or in connection with other activities, services, features, or resources we make available on our Website. The personal information we collect may include:

• Name
• Email address
• Phone number
• Mailing address
• Information provided when you contact us

2.2 Usage Data

We may also collect information about how the Website is accessed and used. This usage data may include:

• Your computer's Internet Protocol (IP) address
• Browser type and version
• Pages of our Website that you visit
• Time and date of your visit
• Time spent on those pages
• Unique device identifiers and other diagnostic data

2.3 Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our Website
• Process transactions and send related information including confirmations and invoices
• Send administrative information to you, such as updates to our terms, conditions, and policies
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, and events offered or sponsored by us
• Monitor and analyze trends, usage, and activities in connection with our Website
• Detect, prevent, and address technical issues
• Improve and personalize your experience on our Website

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes, such as in response to a court order or a subpoena.

4.2 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

4.4 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Your Rights

You have certain rights regarding your personal information. These rights include:

• Right to Access - You have the right to request copies of your personal information.
• Right to Rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure - You have the right to request that we erase your personal information, under certain conditions.
• Right to Restrict Processing - You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing - You have the right to object to our processing of your personal information, under certain conditions.
• Right to Data Portability - You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact information provided below.

6. Cookie Policy

6.1 What Are Cookies

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Website or a third-party to recognize you and make your next visit easier and the Website more useful to you.

6.2 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the Website to function properly and cannot be switched off in our systems.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website.
• Functional Cookies: These cookies enable the Website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies may be set through our Website by our advertising partners.

6.3 Managing Cookies

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk.

8. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. Contact Information

If you have any questions or concerns about our Privacy Policy or data processing practices, please contact us at:

Digital Education for Sustainable Living GEO Serbia
90 Turner Hill Morganview ST10 1JW
Email: info@digitaleducation-serbia.com
Phone: +446378529196